redSHOP Configuration - General

This article describes the settings found in the General tab in redSHOP's Global Configuration.

Store Settings

Shop Name - The name of the online store.

Shop Country - Selects the country that the physical store is located in. This is relevant for tax purposes.

Retail Countries - Select the countries that the shop will allow taking sales from. Orders will be accepted from customers whose addresses reside in the countries approved and selected in this list. Multiple countries can be selected by holding down the "Ctrl" key when clicking on the list of countries available to choose from.

Default Shipping Country - Selects the country whose market the online store will mainly cater for. This is usually the same country selected for Shop Country.

Date Format - Sets the format in which dates will be stored and displayed within redSHOP, on both the front and back ends. There are 26 formats to choose from, and the date format selected should be both store and market appropriate.

Welcome Message - The message that gets displayed when a customer lands on a content page made using redSHOP's "Standard Category Layout To Show All Category Product" menu item link. The tag {shopname} can be used within the message to refer to the store name given in the Shop Name field.

Administrator Email - The email address of the store administrator, the one responsible for operating the online store. If there are multiple administrators, enter their email addresses separated by commas.

Enable Invoice Email - Sets whether an invoice email (including a breakdown of order details) should be sent automatically whenever an order is created the online store. This is normally set to "No" by default, but the shop administrator can set this to their preference. 
Available options: Yes, No

Send Invoice Mail to - Sets the recipients of the invoice mails automatically generated when orders have been created in the store. Mails can be sent to only the shop administrator, only to the customer, or to both. This setting is only relevant when "Enable Invoice Email" has been set to "Yes". 
Available options: Administrator, Customer, Both

Backend Access Management - Sets whether the "Backend Access Management" feature should be enabled and accessible. This feature allows shop administrators to set access-level permissions for additional user accounts that also have access to redSHOP's backend and define those permissions based on the sections available in redSHOP. When this feature is enabled, a new button labelled "Backend Access Management" will appear in both redSHOP's Main Menu (under the "Users" category) and in the "Users" section of redSHOP's navigation panel. More information on this feature can be found in the Customer and User accounts section. 
Available options: Yes, No

Use Multibyte Encoding - Designed for online stores which will be offering content in languages requiring UTF-8 multi-byte encoded characters, this sets whether UTF-8 encoding should be used when storing redSHOP-related content and displaying it on the front-end. This setting is relevant for characters from various languages, such as those in several European and East Asian languages, to be displayed correctly. More information on multibyte encoding is available on Wikipedia's UTF-8 page among many other resources across the Internet. 
Available options: Yes, No

Table prefix - The prefix used to refer to redSHOP-related tables in the site's Joomla! database. By default redSHOP sets this prefix to redshop upon installation, however it is possible to modify this prefix. Once installed, the prefix cannot be modified, and therefore neither can this field; it is for display purposes only.

Modules and Features

Enable Newsletter - Sets whether the ability to sign up for newsletters will be made available to customers. All newsletter-related settings, extensions and template tags will be dependent on this setting being enabled in order to work. More information on how newsletters work is available in redSHOP's Mail and Communications section

Available options: Yes, No

Enable Wish List - Sets whether customers with registered accounts can create wishlists and add products to them. This setting controls whether the wishlist feature will be available for use across the site, and the effect and functionality of other wishlist-related settings and extensions will depend on whether this feature has been enabled or not. More information on how wishlists work is available in redSHOP's Marketing section
Available options: Yes, No

Wishlist Login Required - Sets whether customers are required to be logged in to their accounts before being able to add products to their wishlists. This setting is dependent on the "Wishlist" feature being enabled in the "Modules for My Page" section of the "General" tab, and will affect the way redSHOP's "Wishlist module" will behave when published on the front-end for customers to use. More information on the "Wishlist" feature is available in the Marketing section
Available options: Yes, No

Enable Customer Tagging - Sets whether customers with registered accounts can assign tags to products within the shop. Tags are useful to customers in helping locate specific products or narrow down search results by grouping products together using terms, words or phrases that apply to those products, and enabling this feature allows customers to assign tags to products. Having this feature enabled will also allow customers to view the tags that they have assigned to products on their "My Page". More information on how this feature works is available in redSHOP's Navigation section
Available options: Yes, No

Enable Product Comparison - Sets whether redSHOP's "Product Comparison" feature should be made available to customers to assist them in understanding the differences between similar products and help make purchasing decisions accordingly. There are several related "product comparison" settings, extensions, and template tags which can be configured and only become relevant when this feature is enabled. 
Available options: Yes, No

Enable Coupon Information - Sets whether customers with registered accounts can view information on the coupons they have used on previous orders and those that are available. This page is accessible through the "Account Layout" menu item, which the customer can access after logging into their account. 
Available options: Yes, No

Enable Discounts - Sets whether discounts are available for usage throughout the store. This refers to standard discounts that can be assigned to specific products, categories of products, or across the whole store in general (such as global discount promotions that apply to all products).Available options: No, Yes

Use Container - Sets whether the "Container" feature should be enabled and accessible. This feature allows shop administrators to create and manage containers representing container shipments that carry and reload stock levels of products. Containers have Suppliers assigned to them, and the shop administrator can create multiple containers that can reload inventory for multiple stockrooms.

When this feature is enabled, a new button labelled "Container" will appear in both redSHOP's Main Menu (under the "Orders" category) and a new "Container" section will appear in redSHOP's navigation panel, offering options to create and manage containers as well as monitor incoming pre-order stock. This feature is dependent on "Use Stockroom" being set to "Yes", since containers are designed to reload stockrooms and stock levels. More information on this feature can be found in the  "Stockrooms and Containers" section
Available options: Yes, No

Use Stockroom - Sets whether the "Stockroom" feature should be enabled and accessible. This feature allows shop administrators to create stockrooms that will manage and track inventory levels of all products in the store. Stock levels of products can be adjusted through the "Stockroom" tab that appears in the back end product details screen, where stockroom sources and pre-order levels can also be adjusted.

When this feature is enabled, a new button labelled "Stockroom" will appear in both redSHOP's Main Menu (under the "Orders" category) and a new "Stockroom" section will appear in redSHOP's navigation panel, offering options to create and manage stockrooms, inventory levels and stock amount images. More information on this feature can be found in the  "Stockrooms and Containers" section
Available options: Yes, No

General Layout Settings

Default sorting of products - The default order in which products are sorted and displayed on category pages within the product catalog on the front end. The customer can modify this ordering to their preference when the "Product Sort Order" dropdown selection box is available on the category page, however the shop administrator can set the initial / default sorting according to:

  • Product Name - this setting will list products based on alphabetical order
  • Price, ascending - this setting will list products based on price in ascending order, starting with the lowest price and ending with the highest
  • Price, descending - this setting will list products based on price in descending order, starting with the highest price and ending with the lowest
  • Product Number - this setting will list products based on their assigned product number (SKU), starting with the lowest number and ending with the highest
  • Newest - this setting will list products based on the date they were created and published, starting with the latest and ending with the oldest
  • Order - this setting will list products based on the "Order" value the shop administrator has assigned to them in the back end.

Default Sorting of Manufacturers - The default order in which manufacturers are sorted and displayed on the "manufacturers" page within the product catalog on the front end. The customer can modify this ordering to their preference when the "Product Sort Order" dropdown selection box is available on the category page, however the shop administrator can set the initial / default sorting according to:

  • Alphabetically - this setting will list manufacturers based on alphabetical order
  • Newest - this setting will list manufacturers based on the date they were created and published, starting with the latest and ending with the oldest
  • Order - this setting will list manufacturers based on the "Order" value the shop administrator has assigned to them in the back end.

Default Sorting of Products in Manufacturer View - The default order in which products are sorted and displayed on the manufacturer product pages within the product catalog on the front end. The customer can modify this ordering to their preference when the "Product Sort Order" dropdown selection box is available on the category page, however the shop administrator can set the initial / default sorting according to:

  • Product Name - this setting will list products based on alphabetical order
  • Price, ascending - this setting will list products based on price in ascending order, starting with the lowest price and ending with the highest
  • Price, descending - this setting will list products based on price in descending order, starting with the highest price and ending with the lowest
  • Product Number - this setting will list products based on their assigned product number (SKU), starting with the lowest number and ending with the highest
  • Newest - this setting will list products based on the date they were created and published, starting with the latest and ending with the oldest
  • Order - this setting will list products based on the "Order" value the shop administrator has assigned to them in the back end.

Max. Characters for Manufacturer Title - The maximum number of characters that are displayed for the "Manufacturer Title" text wherever manufacturers are displayed within the product catalog on the front end. Setting this value to 40, for example, will mean only the first 40 characters of the manufacturer title will be displayed, even if the text cuts off mid-word or mid-sentence. This feature should be used in conjunction with the "Manufacturer Title Suffix" setting that offers the shop administrator the opportunity to append a symbol or other character to indicate to the customer that there is more to the title than is currently being displayed.

Manufacturer Title Suffix - The suffix that is appended to the "Manufacturer Title" text when the character limit set by the "Max. Characters for Manufacturer Title" has been reached. Setting this value as ..., for example, will display the product title, the length defined by the above setting, followed by "..." to imply there is more text available that cannot be displayed at the moment. This is useful for when the shop administrator has limited space on the web page for the complete title to be displayed, while letting the customer know that there is more text to the title available.

Image quality - The "quality" of the images generated by redSHOP's Image Resizing engine, measured on a scale from 1 (lowest quality) to 100 (highest quality). The higher the quality value, the more detail will be included in the generated image, however the larger the size of the image file generated will be. A reasonable default value to set this to would be between 85 - 90, values in this range will ensure high-quality images are generated and displayed that are relatively small in size.

Show Category image in lightbox - Sets whether to display category images in a lightbox when the customer clicks on them for a view of a "bigger picture", the image assigned as the category's main image, within the category page. When set to "Yes" the customer will view the category main image within a lightbox, as oppose to when set to "No" (the default) where the image will open in a new window instead. 
Available options: Yes, No

Show Additional Product Images in Lightbox - Sets whether to display additional product images in a lightbox when the customer clicks on them for a view of a "bigger picture", any additional images assigned to the product, within the product details page. When set to "Yes" the customer will view the category main image within a lightbox, as oppose to when set to "No" (the default) where the image will open in a new window instead. 
Available options: Yes, No

Show Product Images in Lightbox - Sets whether to display product images in a lightbox when the customer clicks on them for a view of a "bigger picture", the image assigned as the product's main image, within the product details page. When set to "Yes" the customer will view product images within a lightbox, as oppose to when set to "No" (the default) where the image will open in a new window instead. 
Available options: Yes, No

Show Product Detail Image in Lightbox - Sets whether to display the main product image in a lightbox when the customer clicks on it for a view of a "bigger picture", the image assigned as the product's main image, within the product details page. When set to "Yes" the customer will view the product main image within a lightbox, as oppose to when set to "No" (the default) where the image will open in a new window instead. 
Available options: Yes, No

Enable Product Reserve - Reserves the last product in stock when it's been added to someones cart, disallowing others to add that item to their cart.
Available options: Yes, No

Cart Reservation Message - The message you wish to display to customers when the last item in stock is reserved in another customer's cart.
Available options: Yes, No

Use Out of Stock Image - Sets whether the "out of stock" image will be displayed for products that are out of stock. When set to "Yes", redSHOP will display the image assigned as the "Product Out of Stock Image", however the absence of this image will mean no image will be displayed regardless of this setting. 
Available options: Yes, No

Enable Address Detail in Shipping - (needs info)
Available options: Yes, No